Below Appear a Selection of Comments From Clients and From Our Recent Customer Care Questionnaires:
'I just wanted to thank you for your immensely professional approach. As you are aware, we have, over a period of some years, dealt with several island estate agents, but never have we received such courteous and professional treatment.' ...'if we ever put the house back on the market, we certainly won't be looking at any other agent.'
To Greg & Staff: "We're finally in! after a lot of effort on your part - thank you for everything you have done to make this possible. Our new house (..also acquired through CBK..) is delightful and I'm sure that we will be very happy here."
"Really can't thank Sam enough for his hard work and persistence in face of difficulties, on our behalf."
"...all members of the CBK team have always been a pleasure to deal with, and, having had, as you know, experience of other estate agents on the Island, I would recommend the services of CBK as being superior in every way to that offered by any other agent."
"All has gone smoothly, thank you!"
To Greg & Team: " Thank you so much for all your help in selling our property. I would certainly recommend you!"
"The link up with Waterside Properties worked really well."
"We were very pleased overall with your service."
"I have found all of the staff very friendly and helpful throughout. Whilst another agent booked my inital viewing for the wrong day CBK fitted me in at the last minute whilst I was waiting outside the property."
"Good service & support without too much 'pressure'/contact."
"(the sale) was well led by (the manager)"
"We found (the support team) to be very friendly and efficient."
"The sale was made because the person in your office was prepared to come out at NO notice and to show us the house - (he) kept us well informed throughout."
"We were really impressed by the friendly and prompt attention."
"The welcome bouquet was a lovely touch."
"We loved the free 'We Have Moved' cards with the photo of the house we had bought - very imaginative!'
“Friendly and helpful service, knowledgeable staff.”
“Overall good standard of service”
“Always positive and cheerful”
“The change of address cards are an excellent idea.”
“Very sensitive and caring (as we didn’t want to leave the Island)”
Good Points: “ too many to mention.”
"Paul Booker gave us very good advice in managing the two offers we had and in assessing the situation. This was the key to reaching ultimate success which could have easily slipped from our grasp, so thank you for that."
